Donna Franca Tours Complaint
I deposited money w/ Donna...
I understand that the company must have a certain number of participants in order to be economically feasible but the consumer should not be penalized for their inability to be profitable. Donna Franca Tours should be accountable when they cancel a tour either through the insurance they provide or direct reimbursement from the company. The insurance coverage they provided me was worthless unless I cancelled.
The most unbelievable and incredible part of all this was when Ms. Franca told me that the only way I could get a full refund was to get a doctor to write a letter stating I was unable to travel due to medical reasons. Even though there was NO tour! Hmm sounds kind of like FRAUD!
I filed with the Better Business Bureau and I discovered that there have been 7 complaints filed against Donna Franca Tours in the last 36 months. I can only imagine how many others there may be, who have not filed complaints. Only one was resolved, and last year their membership was terminated due to violations of BBB’s membership.
Wish I had done more research instead of just taking one persons referral....
CONTACT THIS BUSINESS
BUSINESSES REPLY HERE
- Unethical Behavior
- Wouldn't recommend this bank to anyone
- Thank-you Donna
- excellent service-Donna
- Horriable Customer Service
- Bathroom Renovation by Donna Godwin of Main Street Design in Purcellville
- Donna Mattera
- DONT DO IT
- Pitiful Bank
- Customer Service
- Mercadi scamming me out of money
- Beware! Run the other way!
- My money is missing from my account
- Account NOW Prepaid
- 4 strikes, you're out
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